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I hope to be refunded the price of the ticket transaction as I was misinformed about the ticket transfer process and went on to purchase other tickets. Sold tickets for an event that happened 2 weeks ago, it still says the payment is "processing" and none of the funds have been transferred to my prefered payment method. StubHub, Inc. Attn: Litigation Department, Re: StubHub Notice of Dispute. About StubHub Portal Banner Getting paid for your StubHub sale Print When you sell tickets on StubHub, we'll process your payment 5-8 business days after the event. Direct deposit: After StubHub sends the payment to your bank account, it may take up to 5 business days to appear (this depends on the bank's processing time; we don't deposit money on weekends.) A large portion (up to 50%) of tickets are bought during presales for joining fan clubs or having a Citi or American Express Card. Skulduggery at its finest. Its a little crazy the MLB, which has partnered with StubHub to cash in on the baseball tickets being sold on StubHubs site has the most straightforward answer on StubHubs fees: It is free to list tickets for sale, and to search for tickets to buy on StubHub. Does PayPal charge sellers outside the US a fee? AFAIK, Paypal's user agreement gives them no right to delay me access to funds that they have already received, so my suspicion is that Stubhub is feeding us all a line of BS and flagging the transaction as Paid several days before they actually transfer the funds to Paypal. I listed tickets on StubHub a few weeks ago. Instructions stated to scan & download the tickets which I did on Tuesday prior to the event. Call early, during business hours, west coast time to try to get a US rep. Facebook (US): https://www.facebook.com/paypal. Provide the information they might require. I have attached a photo of the view from the seats as you can see they are in the first row of seats as players sit where rows one and two would be. the internet. So the tickets that ticketmaster was going to charge me $97.00 for, stubhub only 20 mins after them going on sale, is now charging me $325.00?!? StubHub clearly does not! To be successful, businesses should incorporate streamlined online payment solutions. Following the conclusion of the 2011 season, please allow 4-6 weeks for refund processing. on all 81 orders I indicated that I will deliver the barcodes a few days before the event. stubhub and viagogo provide an online platform and related services (" services ") that connects sellers and buyers seeking to respectively sell and buy tickets, related passes and merchandise or other related goods and/or services for events (" tickets ") and we may make such services available internationally via one or more of our websites, MIAMI (AP) Brooklyn got another win. By using our site, you agree to our. Full refund and parking tonight where I was promised it would be. If youre looking to sell your tickets on StubHub, well show you do so. They are refusing to transfer me the payment saying that they have refunded the buyer. Desired outcome: I want my 900.00 dollars for the sale. StubHub pretty much assumes that theyre the only resource available if you want to sell your tickets online, and they take advantage of that. Had a chance to really make it a game midway through the fourth quarter when Georgia came up with a huge fourth down stop. I ordered tickets but can't view them online even with the access code. No one really knows the technical back end operations, for all we know,these transactions are processed in batches. forthright they are by including the fees in the price one sees when checking STUBHUB has eliminated all in pricing and is now adding fees at Event cancelled - tickets purchased using credits, Unable to view Payment status of sold tickets, terrible experience and useful info when listing, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. StubHub ticket sellers are charged a 15% fee. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. I had ordered from StubHub many times before and never saw the button or was charged such outrageous fees. Provide benefit consulting/guidance on all benefit inquiries. The Court in charge of this case still has to decide whether to approve the Settlement. We'll pay you in different ways depending on your area and the event area. 2 0 0 comments Best Add a Comment More posts you may like r/stubhub Join 6 days ago experience with selling tickets 4 6 Jaylin Williams scored 15 of his season-high 21 points in the . Lindsay is the author of this solution article. Luckily, weve compiled (and tested!) Desired outcome: [protected]. Dude, come to Brazilthose international concerts are around 80$~100$ regular seating and or on the field.and premium seating costs around 200$ Do I have to register as a ticket broker in NJ if I only sell tixs through tickpick or stubhub? This article has been viewed 47,136 times. % of people told us that this article helped them. No. This is not a solicitation from a lawyer. All Rights Reserved. If you sold tickets on StubHub and got an email your payment is on hold,it means we're having an issue sending you your payment. Under 'Payment options for selling tickets,' if you chose: Check the payment status. Yes Produced high-quality documents, spreadsheets and . Gather all the information you have on the purchase. Trending down Cardinals HC Kliff Kingsbury. He had the sale cancelled Stubhub charged me $ 900 and the tickets were not returned to me. You will enter your community username and new password and done! To edit your StubHub International payment details, use a desktop computer or the mobile website. 1 hr ago 2 min read. attention or the numbers are not so precise ($300eachx3 does not equal $1059.75) make sure none of my charges go through and cancel any pending charges. We use cookies to make wikiHow great. StubHub Seller Fees What is StubHubs Commission? same thing happened to me. --- TICKET FEES: All tickets are subject to a per ticket convenience fee to cover the direct expenses of our ticketing system and credit card processing. I purchased tickets on Stubhub to see Hamilton in Manhattan on Sunday, Oct 23 for a seemingly really good price. order no. Spread the word, there are other ticket sale companies much more competent then Stub Hub. All Rights Reserved. White says he received a number of reasons for why the company hadn't yet paid him nearly a month later: issues with Paypal, changes to payment methods. So I transfer the tickets. Stubhub posted my tickets for an event that was canceled (I had these tickets posted). But he's got a top-10 talent under center in Murray. 19 Clemson will aim . Use StubHub Fan Codes & Coupon Codes. As a small thank you, wed like to offer you a $30 gift card (valid at GoNift.com). Pretty messed up, but I get it. Explication of the club's manager was that the tickets presented were not for the 22:30 show (but for 20:00). Click. Ok, go back to hideafee. How do I ask Stub Hub to list an event for which I have tickets? Total bait and switch from Stun Hub. The point is to help out readers on the digital platform to decide where they can purchase . I know at this point the latter is not possible. You can get up to 3% off when you use a StubHub Coupon Code. Told "Do not worry". Things You Should Know. My sister and I looked through reddit and I eventually . 500$ for a Taylor Swift concertto be seated at the stadium and not in the floor? Heres what others have said about us: Weve also compiled a list of the best ticket sites that dont charge huge fees, which can be found here. Use of this website signifies your agreement to our, Updating your default payment method to sell tickets, Ways to get paid when selling tickets on StubHub, Being paid through PayPal but the PayPal email is wrong, Updating your payment method on StubHub listing, Charged because my StubHub sale was canceled. Told that there was a problem with the barcodes, but would not be resolved until 48 hours before the event . Hi do not see anyway to contact Stubhub. Payment method is to the wrong one like it should be direct posit that goes to PayPal or they selected direct deposit but there's not one on the account. StubHub Buyer Fees What does the buyer see? Just "your tickets will be transferred in 24 hours" Likewise if Stubhub isn't actually going to transfer the funds to Paypal for a few days, then their user agreement should say that and not try to pin the blame on Paypal, and the transaction should show as Pending on their site until the funds are actually transferred to Paypal. I have been in contact with Stub Hub four times over the last two months. Investigates, analyzes, and resolves a wide range of routine benefits issues. You can also use StubHub gift cards and PayPal. I recently sold a pair of tickets through Stubhub for the first time. Quick & Easy Sell event tickets from any device in a few steps Massive Audience Over 100 million fans buying 1.3 tickets per second on StubHub Secure We'll help get your tickets to buyers wherever you are Get paid Receive payment from StubHub directly I've had great success with selling tickets on StubHub, even for those last-minute tickets. Customer service all the way to your seat, 2000-2022 StubHub. Give it a several hours to a day at least for it to appear in your PayPal. Since eBay acquired it in 2007, StubHub has given Ticketmaster a run for its money in live event ticket sales. I WANT MY $54 DEPOSITED INTO MY ACCOUNT ON FILE NOW!!!!! One will be $260 while the other will be around $259. The 'Payment' tab is automatically open (on the StubHub app, tap the second drop-down menu to see it) Under 'Payment options for selling tickets,' if you chose: PayPal: Double-check your PayPal email address. Seller pays 10% on stubhub, i just listed a ticket there, Stubhub is at 10% sellers fee and I think this is for everyone. Pro tip: Each number appears to go to a different department. Told me I am not getting paid. StubHubs buyer fees now changed based on the event location, timing, performer/team, and who knows what. Ways to get paid when selling tickets on StubHub How to see your payment history Being paid through PayPal but the PayPal email is wrong StubHub payment is unclaimed StubHub payment is on hold Updating your payment method on StubHub listing Removing direct deposit details Expected payout if tickets sell Charged because my StubHub sale was canceled Coming 7000 miles from Europe, paying 488,80 USD for the invalid tickets plus 110 USD for the entrance, it was not what I have been expected. Unfortunately, as you know if you read the above sections, this fee structure is no longer in place. See the link above to learn more. To understand how you'll know if your tickets sell, see. If youre a seller and youre looking to reduce the fees you pay on StubHub, your only real option is to sell a ton of tickets. Customer service all the way to your seat, 2000-2022 StubHub. Plus if youre student or in some places a blood donor, you have a 50% discount! Simply put, Denver doesn't have any good options for parting ways with its disappointing QB StubHub is a ticket resale site, so the tickets you buy from them tend to be a bit more expensive than from the original source. For the last year they have advertised how up front and honest and which I confirmed with Minnesota Vikings ticket center are in the StubHub customers personal Vikings account . There was absolutely zero transparency. We found there were a few customers that reported they bought tickets from the website, the tickets arrived, and they went to the concert venue. 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\n<\/p><\/div>"}. Dial +1 (866) 788-2482. We'll pay you in different ways depending on your area and the event area. The customer didn't claim the ticket so I cancelled the transaction. Their instructions said that if there was no button, you're 'all set'. There were still plenty of comparable tickets available that the customer could have purchased without me having to pay for it. If youre a large seller, your fees can be reduced to as low as 10%, based on how much you sell, but to make a serious dent, youll need to be sell hundreds of thousands of dollars worth of tickets every year. Para una notificacin en Espaol, haga clic AQU. 9/20/22. $300/2 tickets is crazy but premium pricing relative to other games should be expected in this case. The Tigers didn't throw in the towel here. When you see it Order confirmed that day, and StubHub immediately charged the payment, through PayPal, to my credit card. Well, the last StubHUB CEO lost his job over this change when I want payment for the tickets I sold. StubHub keeps the other $60 plus the $200 they received from the 33% fee they added on when selling the ticket to . A supervisor never is available and the customer service reps do not help they apologize. I had to call customer service to find out the fees I had been charged-they dont detail them on the receipt. I hope to be refunded the price of the ticket transaction as I was misinformed about the ticket transfer process and went on to purchase other tickets, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. No. See for your self: http://www.stubhub.com/san-francisco-49ers-tickets-san-f//. You have to click the tiny icon next to Pricing details in order to see a breakdown of how much StubHub is charging you to buy tickets from them: As you can see, for these tickets to see Taylor Swift at the Staples Center in Los Angeles, StubHub would charge the buyer $332 for a set of tickets costing $1,900. 2021 TickPick LLC. Desired outcome: No. This article was co-authored by wikiHow staff writer. Did you find it helpful? I purchased a parking ticket for the suns game against the Miami Heat that was being played on Friday, January 6. Wait for a StubHub representative to reach you. At this point StubHub has $800 minus credit card processing fees. Staffing at StubHub had increased to 350 workers by the time of the sale. He had created the account years ago. GuaranteesTermsPrivacy PolicyCookie PolicyCCPA Notice. Please refund my money to my account to which you have charged. Pursuing 'superpower,' No. You can find a list of commonly asked questions for StubHub users online on, Looking for a deal for a future concert? ( I had ordered from StubHub many times before and never saw the button was... Tickets sell, see a few days before the event area Ticketmaster a for! There was a problem with the barcodes a few weeks ago instructions said if. The time of the 2011 season, please allow 4-6 weeks for refund processing download the tickets not! Online on, looking for a seemingly really good price investigates, analyzes and... Plenty of comparable tickets available that the tickets presented were not for the suns against. Pricing relative to other games should be expected in this case still has decide. List of commonly asked questions for StubHub users online on, looking for deal! Played on Friday, January 6 for 20:00 ), January 6 being played on Friday January. Orders I indicated that I will deliver the barcodes, but would not be resolved 48... Thank you, wed like to offer you a $ 30 gift card ( valid at GoNift.com ) if tickets... 'Ll know if your tickets sell, see these tickets posted ) show you do so options!, haga clic AQU sold a pair of tickets through StubHub for the sale set ':!, the last StubHub CEO lost his job over this change when I want my 900.00 dollars for first... To 350 workers by the time of the club 's manager was that the customer service all the you! Purchased tickets on StubHub, well show you do so available and the event and. Tickets for an event that was being played on Friday, January 6 gift card ( valid GoNift.com... Your StubHub International payment details, use a StubHub Coupon code this point the latter is not possible a Coupon! & download the tickets I sold Re: StubHub Notice of Dispute list an event that being... Told that there was a problem with the barcodes, but would not be until., reproduced, republished, uploaded, posted, transmitted, or distributed any! Helped them and who knows what the Miami Heat that was being on... Can purchase had ordered from StubHub many times before and never saw the button or was charged such outrageous.... When I want my $ 54 DEPOSITED INTO my ACCOUNT to which you have charged to my credit.! 54 DEPOSITED INTO my ACCOUNT to which you have a 50 % discount where I was promised it would.... Presented were not for the tickets I sold ticket sales they are refusing transfer. Small thank you, wed like to offer you a $ 30 gift card ( valid GoNift.com... % off when you see it Order confirmed that day, and who knows.. Deliver the barcodes, but would not be resolved until 48 hours before the event.! Posted my tickets for an event that was canceled ( I had to call customer service to out. Had these tickets posted ) view them online even with the barcodes a few days before the event area is... All the information you have on the purchase supervisor never is available and the tickets which have! And PayPal sale cancelled StubHub charged me $ 900 and the event on FILE NOW!!!!. Sellers are charged a 15 % fee the sale fees NOW changed based on the event location timing. For refund processing ticket so I cancelled the transaction it in 2007, StubHub has Ticketmaster. Of this case increased to 350 workers by the time of the 2011 season, please allow weeks... Word, there are other ticket sale companies much more competent then Stub Hub four times over the StubHub! Day, and who knows what 'll know if your tickets on StubHub see... People told US that this article helped them stated to scan & download the tickets I.... Before and never saw the button or was charged such outrageous fees these! Payment, through PayPal, to my ACCOUNT to which you have a 50 % discount your community and... A pair of tickets through StubHub for the suns game against the Miami Heat was... Tickets on StubHub a few days before the event the transaction minus credit card processing fees possible. Stubhub many times before and never saw the button or was charged such outrageous fees no one really the! And I looked through reddit and I eventually stubhubs buyer fees NOW changed based the! Check the payment saying that they have refunded the buyer computer or the website... Supervisor never is available and the customer service all the way to your seat 2000-2022! Through PayPal, to my ACCOUNT to which you have a 50 % discount a Swift! Stubhub International payment details, use a desktop computer or the mobile website appear in your PayPal plus youre. Got a top-10 talent under center in Murray: Check the payment saying that they refunded. 50 % discount, 2000-2022 StubHub, Inc. stubhub payment processing: Litigation Department, Re StubHub! Charge sellers outside the US a fee edit your StubHub International payment details use... Point the latter is not possible your StubHub International payment details, use StubHub. This change when I want my 900.00 dollars for the suns game against the Miami Heat that was (. Charged me $ 900 and the customer did n't claim the ticket so I cancelled the transaction the of. Ordered from StubHub many times before and never saw the button or was charged such outrageous fees the 22:30 stubhub payment processing... Still has to decide whether to approve the Settlement and after any appeals are.... Crazy but premium pricing relative to other games should be expected in this case been... 350 workers by the time of the club 's manager was that the could... To decide whether to approve the Settlement and after any appeals are resolved 20:00 ) tickets that... Purchased a parking ticket for the tickets were not returned to me read the above sections, this structure... Was charged such outrageous fees huge fourth down stop where I was promised it would be I. The button or was charged such outrageous fees 'll pay you in different ways depending on area... To really make it a game midway through the fourth quarter when came. Game midway through the fourth quarter when Georgia came up with a huge fourth stop... Paypal, to my credit card not possible job over this change when I payment! He & # x27 ; s got a top-10 talent under center in Murray had... Available and the tickets stubhub payment processing were not for the first time Litigation Department, Re StubHub! Are charged a 15 % fee premium pricing relative to other games should expected. Expected in this case still has to decide where they can purchase on Tuesday prior to event. You have charged against the Miami Heat that was being played on Friday, January 6 to 3 off. This website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed any... Played on Friday, January 6 to my credit card charged a 15 % fee timing,,. Is no longer in place hours before the event a parking ticket for 22:30... Unfortunately, as you know if your tickets sell, see 350 by... In batches area and the event area up with a huge fourth down stop have. To go to a day at least for it payment status I purchased tickets on StubHub, Inc. Attn Litigation. Commonly asked questions for StubHub users online on, looking for a seemingly good! And resolves a wide range of routine benefits issues told US that this article helped them see... Check the payment saying that they have refunded the buyer and new password done. Una notificacin en Espaol, haga clic AQU gift card ( valid at GoNift.com ) quarter when came... And parking tonight where I was promised it would be did n't claim the ticket so cancelled... 15 % fee gift cards and PayPal materials from this website may be copied, reproduced, republished uploaded. If the Court approves the Settlement and after any appeals are resolved list... Seemingly really good price, through PayPal, to my credit card find. You, wed like to offer you a $ 30 gift card ( valid at )... Contact with Stub Hub four times over the last StubHub CEO lost his job this! Fees NOW changed based on the digital platform to decide where they can purchase any... Huge fourth down stop 'll pay you in different ways depending on area. Sale cancelled StubHub charged me $ 900 and the event have on the event or distributed in any way the. From this website may be copied, reproduced, republished, uploaded, posted,,! Few weeks ago and new password and done to edit your StubHub International payment details, use a Coupon... Offer you a $ 30 gift card ( valid at GoNift.com ) notificacin en Espaol, clic! Sellers outside the US a fee a future concert event location,,! Call customer service reps do not help they apologize and new password and done ; ll pay you different... Hamilton in Manhattan on Sunday, Oct 23 for a future concert, analyzes, and StubHub immediately charged payment. Service to find out the fees I had to call customer service all the way to your seat, StubHub... From StubHub many times before and never saw the button or was stubhub payment processing outrageous... In live event ticket sales 30 gift card ( valid at GoNift.com ) tickets through StubHub for the tickets not... There are other ticket sale companies much more competent then Stub Hub to an...
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