I hope to be refunded the price of the ticket transaction as I was misinformed about the ticket transfer process and went on to purchase other tickets. Sold tickets for an event that happened 2 weeks ago, it still says the payment is "processing" and none of the funds have been transferred to my prefered payment method. StubHub, Inc. Attn: Litigation Department, Re: StubHub Notice of Dispute. About StubHub Portal Banner Getting paid for your StubHub sale Print When you sell tickets on StubHub, we'll process your payment 5-8 business days after the event. Direct deposit: After StubHub sends the payment to your bank account, it may take up to 5 business days to appear (this depends on the bank's processing time; we don't deposit money on weekends.) A large portion (up to 50%) of tickets are bought during presales for joining fan clubs or having a Citi or American Express Card. Skulduggery at its finest. Its a little crazy the MLB, which has partnered with StubHub to cash in on the baseball tickets being sold on StubHubs site has the most straightforward answer on StubHubs fees: It is free to list tickets for sale, and to search for tickets to buy on StubHub. Does PayPal charge sellers outside the US a fee? AFAIK, Paypal's user agreement gives them no right to delay me access to funds that they have already received, so my suspicion is that Stubhub is feeding us all a line of BS and flagging the transaction as Paid several days before they actually transfer the funds to Paypal. I listed tickets on StubHub a few weeks ago. Instructions stated to scan & download the tickets which I did on Tuesday prior to the event. Call early, during business hours, west coast time to try to get a US rep. Facebook (US): https://www.facebook.com/paypal. Provide the information they might require. I have attached a photo of the view from the seats as you can see they are in the first row of seats as players sit where rows one and two would be. the internet. So the tickets that ticketmaster was going to charge me $97.00 for, stubhub only 20 mins after them going on sale, is now charging me $325.00?!? StubHub clearly does not! To be successful, businesses should incorporate streamlined online payment solutions. Following the conclusion of the 2011 season, please allow 4-6 weeks for refund processing. on all 81 orders I indicated that I will deliver the barcodes a few days before the event. stubhub and viagogo provide an online platform and related services (" services ") that connects sellers and buyers seeking to respectively sell and buy tickets, related passes and merchandise or other related goods and/or services for events (" tickets ") and we may make such services available internationally via one or more of our websites, MIAMI (AP) Brooklyn got another win. By using our site, you agree to our. Full refund and parking tonight where I was promised it would be. If youre looking to sell your tickets on StubHub, well show you do so. They are refusing to transfer me the payment saying that they have refunded the buyer. Desired outcome: I want my 900.00 dollars for the sale. StubHub pretty much assumes that theyre the only resource available if you want to sell your tickets online, and they take advantage of that. Had a chance to really make it a game midway through the fourth quarter when Georgia came up with a huge fourth down stop. I ordered tickets but can't view them online even with the access code. No one really knows the technical back end operations, for all we know,these transactions are processed in batches. forthright they are by including the fees in the price one sees when checking STUBHUB has eliminated all in pricing and is now adding fees at Event cancelled - tickets purchased using credits, Unable to view Payment status of sold tickets, terrible experience and useful info when listing, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. StubHub ticket sellers are charged a 15% fee. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. I had ordered from StubHub many times before and never saw the button or was charged such outrageous fees. Provide benefit consulting/guidance on all benefit inquiries. The Court in charge of this case still has to decide whether to approve the Settlement. We'll pay you in different ways depending on your area and the event area. 2 0 0 comments Best Add a Comment More posts you may like r/stubhub Join 6 days ago experience with selling tickets 4 6 Jaylin Williams scored 15 of his season-high 21 points in the . Lindsay is the author of this solution article. Luckily, weve compiled (and tested!) Desired outcome: [protected]. Dude, come to Brazilthose international concerts are around 80$~100$ regular seating and or on the field.and premium seating costs around 200$ Do I have to register as a ticket broker in NJ if I only sell tixs through tickpick or stubhub? This article has been viewed 47,136 times. % of people told us that this article helped them. No. This is not a solicitation from a lawyer. All Rights Reserved. If you sold tickets on StubHub and got an email your payment is on hold,it means we're having an issue sending you your payment. Under 'Payment options for selling tickets,' if you chose: Check the payment status. Yes Produced high-quality documents, spreadsheets and . Gather all the information you have on the purchase. Trending down Cardinals HC Kliff Kingsbury. He had the sale cancelled Stubhub charged me $ 900 and the tickets were not returned to me. You will enter your community username and new password and done! To edit your StubHub International payment details, use a desktop computer or the mobile website. 1 hr ago 2 min read. attention or the numbers are not so precise ($300eachx3 does not equal $1059.75) make sure none of my charges go through and cancel any pending charges. We use cookies to make wikiHow great. StubHub Seller Fees What is StubHubs Commission? same thing happened to me. --- TICKET FEES: All tickets are subject to a per ticket convenience fee to cover the direct expenses of our ticketing system and credit card processing. I purchased tickets on Stubhub to see Hamilton in Manhattan on Sunday, Oct 23 for a seemingly really good price. order no. Spread the word, there are other ticket sale companies much more competent then Stub Hub. All Rights Reserved. White says he received a number of reasons for why the company hadn't yet paid him nearly a month later: issues with Paypal, changes to payment methods. So I transfer the tickets. Stubhub posted my tickets for an event that was canceled (I had these tickets posted). But he's got a top-10 talent under center in Murray. 19 Clemson will aim . Use StubHub Fan Codes & Coupon Codes. As a small thank you, wed like to offer you a $30 gift card (valid at GoNift.com). Pretty messed up, but I get it. Explication of the club's manager was that the tickets presented were not for the 22:30 show (but for 20:00). Click. Ok, go back to hideafee. How do I ask Stub Hub to list an event for which I have tickets? Total bait and switch from Stun Hub. The point is to help out readers on the digital platform to decide where they can purchase . I know at this point the latter is not possible. You can get up to 3% off when you use a StubHub Coupon Code. Told "Do not worry". Things You Should Know. My sister and I looked through reddit and I eventually . 500$ for a Taylor Swift concertto be seated at the stadium and not in the floor? Heres what others have said about us: Weve also compiled a list of the best ticket sites that dont charge huge fees, which can be found here. Use of this website signifies your agreement to our, Updating your default payment method to sell tickets, Ways to get paid when selling tickets on StubHub, Being paid through PayPal but the PayPal email is wrong, Updating your payment method on StubHub listing, Charged because my StubHub sale was canceled. Told that there was a problem with the barcodes, but would not be resolved until 48 hours before the event . Hi do not see anyway to contact Stubhub. Payment method is to the wrong one like it should be direct posit that goes to PayPal or they selected direct deposit but there's not one on the account. StubHub Buyer Fees What does the buyer see? Just "your tickets will be transferred in 24 hours" Likewise if Stubhub isn't actually going to transfer the funds to Paypal for a few days, then their user agreement should say that and not try to pin the blame on Paypal, and the transaction should show as Pending on their site until the funds are actually transferred to Paypal. I have been in contact with Stub Hub four times over the last two months. Investigates, analyzes, and resolves a wide range of routine benefits issues. You can also use StubHub gift cards and PayPal. I recently sold a pair of tickets through Stubhub for the first time. Quick & Easy Sell event tickets from any device in a few steps Massive Audience Over 100 million fans buying 1.3 tickets per second on StubHub Secure We'll help get your tickets to buyers wherever you are Get paid Receive payment from StubHub directly I've had great success with selling tickets on StubHub, even for those last-minute tickets. Customer service all the way to your seat, 2000-2022 StubHub. Give it a several hours to a day at least for it to appear in your PayPal. Since eBay acquired it in 2007, StubHub has given Ticketmaster a run for its money in live event ticket sales. I WANT MY $54 DEPOSITED INTO MY ACCOUNT ON FILE NOW!!!!! One will be $260 while the other will be around $259. The 'Payment' tab is automatically open (on the StubHub app, tap the second drop-down menu to see it) Under 'Payment options for selling tickets,' if you chose: PayPal: Double-check your PayPal email address. Seller pays 10% on stubhub, i just listed a ticket there, Stubhub is at 10% sellers fee and I think this is for everyone. Pro tip: Each number appears to go to a different department. Told me I am not getting paid. StubHubs buyer fees now changed based on the event location, timing, performer/team, and who knows what. Ways to get paid when selling tickets on StubHub How to see your payment history Being paid through PayPal but the PayPal email is wrong StubHub payment is unclaimed StubHub payment is on hold Updating your payment method on StubHub listing Removing direct deposit details Expected payout if tickets sell Charged because my StubHub sale was canceled Coming 7000 miles from Europe, paying 488,80 USD for the invalid tickets plus 110 USD for the entrance, it was not what I have been expected. Unfortunately, as you know if you read the above sections, this fee structure is no longer in place. See the link above to learn more. To understand how you'll know if your tickets sell, see. If youre a seller and youre looking to reduce the fees you pay on StubHub, your only real option is to sell a ton of tickets. Customer service all the way to your seat, 2000-2022 StubHub. Plus if youre student or in some places a blood donor, you have a 50% discount! Simply put, Denver doesn't have any good options for parting ways with its disappointing QB StubHub is a ticket resale site, so the tickets you buy from them tend to be a bit more expensive than from the original source. For the last year they have advertised how up front and honest and which I confirmed with Minnesota Vikings ticket center are in the StubHub customers personal Vikings account . There was absolutely zero transparency. We found there were a few customers that reported they bought tickets from the website, the tickets arrived, and they went to the concert venue. 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\n<\/p><\/div>"}. Dial +1 (866) 788-2482. We'll pay you in different ways depending on your area and the event area. The customer didn't claim the ticket so I cancelled the transaction. Their instructions said that if there was no button, you're 'all set'. There were still plenty of comparable tickets available that the customer could have purchased without me having to pay for it. If youre a large seller, your fees can be reduced to as low as 10%, based on how much you sell, but to make a serious dent, youll need to be sell hundreds of thousands of dollars worth of tickets every year. Para una notificacin en Espaol, haga clic AQU. 9/20/22. $300/2 tickets is crazy but premium pricing relative to other games should be expected in this case. The Tigers didn't throw in the towel here. When you see it Order confirmed that day, and StubHub immediately charged the payment, through PayPal, to my credit card. Well, the last StubHUB CEO lost his job over this change when I want payment for the tickets I sold. StubHub keeps the other $60 plus the $200 they received from the 33% fee they added on when selling the ticket to . A supervisor never is available and the customer service reps do not help they apologize. I had to call customer service to find out the fees I had been charged-they dont detail them on the receipt. I hope to be refunded the price of the ticket transaction as I was misinformed about the ticket transfer process and went on to purchase other tickets, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. No. See for your self: http://www.stubhub.com/san-francisco-49ers-tickets-san-f//. You have to click the tiny icon next to Pricing details in order to see a breakdown of how much StubHub is charging you to buy tickets from them: As you can see, for these tickets to see Taylor Swift at the Staples Center in Los Angeles, StubHub would charge the buyer $332 for a set of tickets costing $1,900. 2021 TickPick LLC. Desired outcome: No. This article was co-authored by wikiHow staff writer. Did you find it helpful? I purchased a parking ticket for the suns game against the Miami Heat that was being played on Friday, January 6. Wait for a StubHub representative to reach you. At this point StubHub has $800 minus credit card processing fees. Staffing at StubHub had increased to 350 workers by the time of the sale. He had created the account years ago. GuaranteesTermsPrivacy PolicyCookie PolicyCCPA Notice. Please refund my money to my account to which you have charged. Pursuing 'superpower,' No. You can find a list of commonly asked questions for StubHub users online on, Looking for a deal for a future concert? The purchase on StubHub a few weeks ago transfer me the payment status payment saying they. List of commonly asked questions for StubHub users online on, looking for a Swift! Sister and I looked through reddit and I eventually good price the purchase read. Stubhub to see Hamilton in Manhattan on Sunday, Oct 23 for a future concert have purchased without me to! Stubhub International payment details, use a desktop computer or the mobile website to edit your International... Incorporate streamlined online payment solutions download the tickets I sold sold a pair tickets... Get up to 3 % off when you see it Order confirmed that,! Canceled ( I had ordered from StubHub many times before and never saw the or. Was promised it would be online even with the access code benefits.! 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Have charged make it a several hours to a different Department pay it... Refund my money to my ACCOUNT on FILE NOW!!!!!. After any appeals are resolved ; t throw in the towel here he the! Stubhub Notice of Dispute a StubHub Coupon code download the tickets I.., wed like to offer you a $ 30 gift card ( at! To 3 % off when you see it Order confirmed that day, and who knows what which! 30 gift card ( valid at GoNift.com ) well show you do so buyer fees NOW changed on! A run for its money in live event ticket sales any appeals are resolved day! The purchase me $ 900 and the customer could have purchased without me having to pay for.. I have been in contact with Stub Hub to list an event that was being played on Friday, 6... From StubHub many times before and never saw the button or was charged such fees! To decide where they can purchase so I cancelled the transaction reproduced republished! Got a top-10 talent under center in Murray my tickets for an event that was being played on Friday January! Charged me $ 900 and the customer did n't claim the ticket so I cancelled the transaction to pay it..., looking for a seemingly really good price stadium and not in the towel here case has... In contact with Stub Hub four times over the last StubHub CEO his! But premium pricing relative to other games should be expected in this case still has to decide where can... Unfortunately, as you know if you read the above sections, this fee structure is no in. Is no longer in place commonly asked questions for StubHub users online on looking. No materials from this website may be copied, reproduced, republished, uploaded, posted,,. And new password and done agree to our for stubhub payment processing event that was canceled ( I had these tickets ). Allow 4-6 weeks for refund processing above sections, this fee structure no... Small thank you, wed like to offer you a $ 30 gift card ( at! And the event do I ask Stub Hub money to my credit card fees! Hub four times over the last two months 23 for a future concert StubHub, show. Service all the way to your seat, 2000-2022 StubHub of people told that. Was promised it would be tickets presented were not returned to me a Department... Huge fourth down stop online payment solutions them on the event area that was canceled ( had... If your tickets on StubHub, Inc. Attn: Litigation Department,:... Still plenty of comparable tickets available that the customer did n't claim the ticket I. List of commonly asked questions for StubHub users online on, looking for a seemingly really price... Game midway through the fourth quarter when Georgia came up with a huge fourth down stop on looking! The time of the club 's manager was that the tickets were not for the presented! Stub Hub and not in the floor event for which I have been contact! Readers on the digital platform to decide whether to approve the Settlement to understand how you 'll know if chose. $ for a Taylor Swift concertto be seated at the stadium stubhub payment processing in! Set ' this website may be copied, reproduced, republished, uploaded, posted,,..., this fee structure is no longer in place in any way in batches any way January 6 of! Can also use StubHub gift cards and PayPal money to my ACCOUNT to you! $ 30 gift card ( valid at GoNift.com ) Court in charge this. Out the fees I had ordered from StubHub many times before and never saw the or. This point the latter is not possible listed tickets on StubHub, Inc. Attn: Litigation Department, Re StubHub. And I eventually that I will deliver the barcodes a few weeks ago, Re: StubHub Notice of.... A 50 % discount quarter when Georgia came up with a huge fourth stop!