The drive-thru is typically very busy in the morning, avoid lengthy wait times by visiting late morning or early afternoon. 3900) is open from 9:00 am to 5:00 pm. 3900, Monday through Friday, 9:00 am-5:00 pm. The minimum payment arrangement amount must be $50 per month, and allows a maximum of 12 months to pay the entire past due balance. The Customer Service call center (772-466-1600, ext. We encourage you to view the many online payment options available at www.fpua.com. *Service disconnects for non-payment will resume on Monday, July 27, 2020. We strongly urge you to follow all CDC and SLC. Additional information will be provided when an appointment is scheduled. Water at a Fort Pierce apartment complex was shut off Thursday without notice, and people who live there are frustrated. Online Payments Utility Payments Pay your utility bill online through the Fort Pierce Utilities Authority payment center. If FPUA personnel does enter the home or business, please adhere to the social distancing guidelines of 6 feet or more. If you are not already registered, simply complete the registration process, save a payment method and select pay by text. Continual inspection and maintenance of equipment, plus an aggressive tree-trimming program, ensure system reliability. 3900 to make payment arrangements. Select Update Account Information and choose text notifications. The Call Center can be reached at 772-466-1600 ext.3900 and is available Monday through Friday, 9 am-5 pm. Please enable JavaScript in your browser for a better user experience. The plant is wholly owned by the All-Requirements Project and is operated under contract by Fort Pierce Utilities Authority. Avoid physical contact with people who are sick or show symptoms of being sick. Minimum payment now is $1200 and reminder of balance over 6 months at $200 per month.This program will be available until July 1, 2020 so please contact our commercial liaison representative at 772-466-1600, extension 3243 at your earliest convenience to register for this program and to avoid interruption of service.All of our customers are encouraged to pay their bill each month to the extent possible. About St. Lucie County Utilities; Customer Service. This program is available through July 24, 2020. 59-1290; 2 of Ch. Customers making utility payments can do so at the Kiosk or the payment Drop Box located on the west side of the building at 206 South 6th Street. Our guidance for decision making is primarily the Centers for Disease Control (CDC) and the St. Lucie County Department of Health.FPUA is taking the following steps to make sure that we continue to serve you and protect the health and safety of both our customers and staff. All customer service activities and programs will be available through the FPUA Call Center at 772-466-1600, ext. Public Utilities; About Us. Treasure Coast Energy Center, a 300-megawatt natural gas-fired power plant, generates enough electricity to serve approximately 60,000 homes in 13 cities served by the Florida Municipal Power Associations (FMPA) All-Requirements Project. The Call Center can be reached at 772-466-1600, ext. Customers must call 772 466 1600, extension 3900, or email cs@fpua.com to set up a payment plan. 772.466.1600. In the dropdown, you are able to select how invoice notifications are sent with email & text being an option. When developers come in an area they are interested in building immediately, Tompeck said. Budget Billing allows customers to pay a predictable utility bill each month throughout the year. Please be patient as you may experience long wait times as we work closely with each and every customer. Please contact Mustard Seed Ministries of Fort Pierce at 772-465-6021 or the ALPI (Agricultural & Labor Program, Inc.) appointment line at 844-356-8138. WFLX wanted to know why the accounts were past due. 3900. Cover your mouth and nose with a tissue when coughing or sneezing and then discard. This program will be continued through July 24, 2020. Any residential customer experiencing financial hardship can take advantage of this program. This program is available until July 24, 2020. Customer must have resided at the current address for a minimum of 12 months. The Customer may stop Budget Billing at any time; however, they may not re-enter the program for a period of 12 months. Budget Billing service may be terminated for nonpayment, theft of services, or a returned check. If you do experience a power outage, please call (772) 466-7703 and press 1 to report this interruption. The drive-thru window will continue to be open during normal business hours (8 am to 5 pm). FPUA remains committed to providing all essential services to our community without interruption. FPUA will send out notices to customers who have a past-due balance and are scheduled for disconnection. This extension will allow FPUA customers additional time to set up payment plans or seek assistance to avoid interruption of their utility service. FPUA owns and maintains approximately 266 miles of overhead lines, 151 miles of underground electric circuits with over 20,000 poles and 5,600 transformers. 141. Find top employees, contact details and business statistics at RocketReach. We urge customers to contact us before their utility bills become unmanageable.. Together, FPUA and the other community-owned utilities serve three million Floridians and are collectively the third largest source of power in the state. The drive-thru is located at 206 South 6th Street and is open Monday through Friday, 8 am-5 pm. Bill Payment Options - Fort Pierce Utilities Authority Skip to content Careers Doing Business w/FPUA Outage/Trouble: (772) 466-7703 Outage Map Pay My Bill Manage My Account Public Records Request Stop/Start/Transfer Service Residential Pay My Bill Manage My Account Stop/Start/Transfer Service Customer Care Customer Service FAQ's e-bill is an easy, secure way to receive and view your bill anytime from your electronic device. Electric & Gas Engineering is also tasked with planning for future growth and changes to our systems as a technology and/or laws and regulations change. Come enjoy our special events and great bands. Fort Pierce Utilities Authoritys (FPUAs) electric service area encompasses roughly 35 square miles, of which 14.7 square miles are inside the Fort Pierce city limits. All check, credit card, and exact cash payments MUST be paid at a Kiosk or the drive-thru window. Although there have been no confirmed cases along the Treasure Coast, the most important thing for FPUA to do is plan and prepare. Please call customer service at 772-466-1600, ext. Fast, Secure, and Convenient. Monday Music Minute: Ep 81: Hank Williams, Cory Branan & Bad Cop Bad Cop, St. Lucie County COVID-19 Update, March 5, 2021, Daupler Incident Response Management System, Rhythm & Rhyme Toddler Storytime @ MS Library, Wednesday Afternoon Book Discussion @ LB Library, Off the Hook Crochet Program @ HB Library, Thursday Evening Book Discussion @ KB Library, Emergency Medical Services Advisory Council, Let's talk about Android - Part One @ LWP Library, Friday Afternoon Book Discussion @ LWP Library, Virtual Reality Experience @ Lewis Library, Matinee: DC League of Super Pets @ LB Library, St. Helen Catholic School Basketball Games, Tuesday Afternoon Book Discussion Group @ MS Library, Board of County Commissioners Regular Meeting - Erosion District, Marine Science in the Morning Lecture Series, Florida Benchmark Consortium 2023 Annual Conference, Page to Screen Book Discussion @ LB Library, St. Lucie Cultural Alliance Finance Committee meeting, Downloading Music with Freegal @ MS Library, Movie Matinee, Lyle, Lyle Crocodile @ MS Library, Board of County Commissioners Informal Meeting, HANDS Clinic Information Session & Mobile Health Bus Tour, Genealogy Lecture and Discussion @ LB Library, Treasure Coast Community Action Agency Meeting, Bear Point Mitigation Bank Management Committee Meeting, Thursday Morning Book Discussion @ KB Library, St. Lucie Cultural Alliance Executive Committee Meeting, Page to Screen Book Discussion @ KB Library, Let's talk about Android - Part Two @ LWP Library, AAU Vero Elite Beach Invitational Volleyball Tournament, Introduction to Drawing Anime @ LB Library, Board of County Commissioners Regular - Erosion District - Mosquito Control District Meetings, Tenants Rights under the Fair Housing Act Workshop, Mystery Lovers Book Discussion @ MS Library, The Zoom Book Group: A Virtual Book Discussion, Treasure Coast Research and Development Authority Board Meeting, iPhone - Building on the Basics @ MS Library, Pokken Teen Gaming Tournament @ LB Library, 2300 Virginia Avenue Fort Pierce, FL 34982. Under utility regulations, these costs are passed along to customers at cost, through a charge on their bill commonly referred to as a fuel adjustment fee. Utilities do not profit from increased fuel and purchased power costs. However, the company would continue to operate from its current location on U.S. 1. The CARES Public Information Line is open Monday Saturday from 7:00-11:30 am and 1:00 to 7:00 pm. In the dropdown, you are able to select how invoice notifications are sent with email & text being an option. Protective measures include: FPUA continues its commitment to assist customers navigate these uncertain times by implementing measures such as suspension of disconnects and waiving all penalties and late fees. The property manager directed WFLX to Apartment Management Consultants of Utah. The minimum amount to avoid interruption of service will be the past due balance minus your deposit requirement. Public power utilities, like Fort Pierce Utilities Authority, are especially mindful of the fact that reliability is as important as maintaining low rates. This convenient option eliminates the necessity of coming to one of our locations to make payments. FORT PIERCE Fort Pierce officials received a $1.9 million grant from the state to pay for extending water and sewer lines along DiGiorgio Road that would help in the expansion of Natalie's . Please call customer service at 772-466-1600, ext. Fort Pierce Utilities Authority uses 1 email formats. View your current utility bill, previous bills, and pay your utility bill all in one convenient location. To alleviate wait time, customers are encouraged to call 772-466-1600, extension 3900 to schedule an in-person appointment with a representative. Please call customer service at 772-466-1600, ext. Fort Pierce Utilities Authority payment center, Lawnwood Regional Medical Center Heart Institute, FAU Harbor Branch Oceanographic Institution, Florida State University Regional Medical School, University of Florida, Indian River Research and. - Manage notification subscriptions, save form progress and more. Be safe and stay healthy! At the July 21, 2020, meeting, the Fort Pierce Utilities Authority (FPUA) Board voted to extend the suspension of disconnects for non-payment until September 5th, 2020. Details on this program will be released soon. FPUA may evaluate Budget Billing accounts on a monthly or yearly basis to ensure that calculations are correct. How can I pay my Fort Pierce Utilities Authority bill? Additionally, the FPUA Board approved reducing the Power Cost Adjustment by $2.00 until further notice.We understand these measures may not be enough especially for our commercial customers that have been closed during this pandemic. FPUA offers several programs to assist customers as they resume activities but may still be experiencing financial hardships: As our community begins to reopen following Governor DeSantis lifting of the Stay At Home order, FPUA announces the following: For customer convenience, the Call Center is available by calling 772-466-1600, ext. To protect our customers and staffs health, FPUA is making the difficult decision to close the Customer Service lobby to the public beginning Thursday, June 25. at 9:00 am. To minimize wait time, customers can schedule an in-person appointment by calling 772-466-1600, ext. Welcome to the Pierce Utilities Billing System. The Electric Transmission and Distribution Department is responsible for the operation, construction, and maintenance of our electrical system in order to provide safe, timely, and reliable service. Customers must call 772 466 1600, extension 3900, or email cs@fpua.com to set up a payment plan. Optional- Enrollment allows customer to utilize all services offered. With social distancing and occupancy guidelines in place in our lobby you can avoid wait times by calling 772-466-1600 to schedule an appointment with a customer service representative. FPUA is proud to serve you, as we face this challenge together. Fort Pierce Utilities Authority (FPUA) is continuously monitoring the situation surrounding COVID-19 and is diligently working to develop programs that are responsive to customer needs. Click here to view the flyer from Florida Community Health Centers, Inc. COVID-19 Update: As FPUA continues to follow its Pandemic Response Plan, we are implementing the following procedures to protect the health and safety of both our customers and staff: Thank you for your help in keeping the possible spread of COVID-19 to a minimum. FPUA is proud to serve you, and we will face this challenge together. Beginning Wednesday, March 18 at 9:00 am, the Customer Service Lobby will be closed to the public. FPUA is partnering with Mustard Seed Ministries and ALPI (The Agricultural and Labor Program, Inc.) to manage and administer funds based on specific eligibility criteria. Registered users can access online payment services, pay bills, enroll in paperless billing, and view/update account information. The quickest and easiest way to make your payment is by using our Online Billpay System. Because we are community-owned and locally managed, we focus on serving local needs, through low rates, jobs, and contributions to the city budget. The FPUA electric system has three 138 kV interconnections with Florida Power & Light. Fort Pierce Utilities Authority (FPUA) understands that these are challenging times and continue to work diligently in support of our customers. If it is determined that the work order will be processed and FPUA personnel will be onsite, please do not approach them. PublishedAugust 11, 2022 at 11:20 AM EDT, WQCP-FM Classical Music & More - Please allow up to 20 seconds for the stream to load, WQJS-FM - Public Radio For Lake Okeechobee - Jazz & BBC (WQCS-HD2), 88.9 WQCS-FM/HD1 Program Schedule (NPR News & Talk), 91.1 WQCP-FM Program Schedule (Classical Music), 88.5 WQJS-FM / WQCS HD-2 Program Schedule (Lake O Public Radio / Jazz / BBC), 88.9 WQCS HD-3 Program Schedule (Pop Favorites), Important Note and Guidelines for Community Calendar - PSA. Eligibility requirements apply. Headquarters 206 S 6th St, Fort Pierce, Florida, 34950, United States (772) 466-1600 Fort Pierce Utilities Authority Profile and History Fort Pierce Utilities Authority (FPUA) is a local municipal or public power utility. FPUA is now offering residential and commercial payment plans to facilitate customer payment of their utility bills. Avoid touching your eyes, nose, or mouth with unwashed hands or after touching surfaces. WELCOME TO THE ONLINE PAYMENT CENTER. The predetermined monthly bill will be based on the average of their actual utility bills during the prior 12 months, plus an additional percentage to cover any overages. . I have read this disclosure and agree that FPUA and its Authorized Agents may contact me as described above. In an email to WFLX, a spokeswoman for Fort Pierce Utilities Authority said the water was disconnected due to the following: Disconnected following protocol for extended nonpayment. COVID-19 Commercial Payment Program offers commercial customers the opportunity to finance a balance equal to their deposit amount with up to 6 months to pay at zero percent (0%) interest. Project Care COVID-19 Relief Fund is available to customers experiencing financial hardship due to the coronavirus pandemic. Stay home when you are sick, and keep your children home when they are sick. This program is available until July 24, 2020.*. At the July 21, 2020, meeting, the Fort Pierce Utilities Authority (FPUA) Board voted to extend the suspension of disconnects for non-payment until September 5th, 2020. Credit/ Debit Cards only same day posting if paid before 4:30 p.m. Fees No fee if paying by Check, cash or Money Order. Budget Billing allows customers to pay a predictable utility bill each month throughout the year. Fort Pierce Utilities Authority (FPUA) has established the Project Care COVID-19 Relief Fund with a sponsorship in the amount of $100,000 to assist customers most affected by the COVID-19 Crisis pay their utility bill. Eligibility requirements apply. Individual reclaimed water customers will be kept up-to-date as availability changes. This convenient option eliminates the necessity of coming to one of our locations to make payments. If it is determined that the work order will be processes and also requires entry into your home or business, FPUA personnel WILL be wearing Personal Protective Equipment. Pay over the Internet. Editor's note The above section, pertaining to disposition of net revenues of utilities, was derived from Laws of Fla., 1 of Ch. . Copyright 2019-2020 Fort Pierce Utilities Authority, Florida Municipal Power Associations (FMPA). Eligible households could receive $250 which can go towards utility payments. State-of-the-art technology helps us identify problems before they occur, and allows us to re-route power to minimize customer outages. Like so many others at the Pine Creek Village complex, she wants to know why she went a day without running water. To avoid an interruptionin service, FPUA urges customers with a past-due balance to contact the Call Center at 772-466-1600, ext. Dry hands with a clean towel or use a warm air hand dryer. Payments are posted the same day mail arrives in the Utilities Office M-F excluding holidays. Outdoor lighting services include lighting design, electricity, and maintenance. 3900. The administrative building located at 206 S. 6thStreet will continue to offer extended drive-thru hours of 7:30 am-5:00 pm, Monday through Friday, and lobby hours of 9:00 am-5:00 pm, Monday through Friday. Please contact them through their website at www.FPUA.com. There is no additional fee for this service, if you are already registered in the online portal, once logged in you can click on the My Profile button, then select Update Account Info. Please call customer service at 772-466-1600, ext. There is always great music, great food, and a great time waiting for you. Below are a few links to frequently requested information. FPUA anticipates reopening the lobby after a period of two weeks, but will re-evaluate according to recommendations from the CDC and SLC Department of Health. FPUA announces the Project Care COVID-19 Relief Fund in partnership with Mustard Seed and ALPI. 3900. We agree with the Boards decision to give customers additional time to bring their accounts current, take advantage of FPUA payment plans, or seek funding assistance, said John Tompeck, Director of Utilities. Start, Stop, or Transfer Service Notify FPUA of your service needs and schedule your service request at your convenience. A summary of all methods of payment are described below. FPUA will resume assessing late fees on July 27, 2020. $2.25 fee for Credit Cards People who live here said its just unfair that when the owner of the unit fails to pay the bills, the tenants are the ones who pay the price. Residential customers should call 772-466-1600, 3900 to speak with a customer service representative. Extra personnel will be available to answer incoming calls. Click to View the Electric Service Area Map. Have your face painted by Masquerade Expressions. Your checking/savings account will be debited on the due date of your bill, Please pick up application at our office or call to have one mailed to you. The Kiosk is available 24 hours and accepts payments by cash, credit/debit cards, and checks. Theyd get stuff fixed.. Maintain social distancing guidelines of 6 feet or more. Customer must have a current balance with no past due account balance. Funds raised support education programs and local scholarships. Fort Pierce Utilities Authority's (FPUA's) electric service area encompasses roughly 35 square miles, of which 14.7 square miles are inside the Fort Pierce city limits. FPUA has implemented multiple measures to help our customers during this crisis such as suspending disconnections and waiving penalty and late fees for all of our customers. Fort Pierce - Thursday August 11, 2022: There are several programs in place to help customers avoid interruption of service throughout the year. Beginning July 13, 2020, customers with a past-due balance will receive an automated call, reminding them to set up a payment plan. St. Lucie 'confident' it will reach mega-yacht deal with Derecktor at Port of Fort Pierce, Natalie's Orchid Island Juice Company adding 50 jobs, expanding west in Fort Pierce, Your California Privacy Rights / Privacy Policy. Special Payment Arrangement allows residential customers to pay their outstanding balance over a period of up to 12 months, interest-free. All payments made through the Kiosk are credited to your account within minutes. The Pine Creek Village tenant didnt want WFLX to name her or show her face. However, the people who live at the complex said they never have had to do without it. In mid-March, FPUA announced all service disconnects were suspended until further notice. Providing electricity when our customers want it is our highest priority. We encourage you to set up an online account atwww.fpua.com. To stay informed on the latest updates and for helpful conservation tips, visit our Facebook page at (www.facebook.com/teamFPUA) and our website at (www.fpua.com). At the end of the 12-month period, any balance due or credit will be carried over to the next 12-month period and figured in the Customers new calculation. We encourage you to set up an online account where registered users can access online payment services, pay bills, enroll in paperless billing, and view/update account information. Easy to Set-up, Easy to Use. The state Friday announced in a news release the disbursement of $9 million in grants to five communitiesfrom the Department of Economic Development Florida Job Growth Grant Fund. The utility told WFLX, it received a payment from the property owner this morning. You can have your utility bill payment automatically deducted from your checking account each month. 3900. We accept Visa, MC, Discover, and AMEX; a . If you dont have a tissue, cough or sneezeinto your upper sleeve or elbow, not your hands. - Manage notification subscriptions, save form progress and more. We urge customers with a past-due balance to call and set up payment arrangements to avoid assessment of late fees and disconnection of services. FPUA accepts Master Card, Visa, and Discover credit card payments through our Online Services. Example: $2,400 past due balance with a $1200 deposit requirement. On April 21, 2020, the FPUA Board approved a $2 reduction in the Power Cost Adjustment (PCA) beginning in May and continuing until further notice. Additional payment locations and online options are available atwww.fpua.com. To protect the health and safety of FPUA customers and staff, protective measures will be in place, including social distancing. Credit/ Debit Cards only same day posting if paid before 4:30 pm. Eligibility criteria includes: Fort Pierce Utilities Authority (FPUA) is closely monitoring the spread and potential threat posed by Coronavirus, COVID-19. Please visitwww.fpua.comfor information on: FPUA will continue to communicate regularly through our website (www.fpua.com),Facebook (www.facebook.com/teamFPUA), and news releases. Another easy, secure way to receive your bill anytime from your mobile device. *Please be advised that individual business hours may be subject to change due to COVID-19. WFLX investigator Dave Bohman learned that the water was shut off after the complexs owner fell several months behind in paying utility bills. We encourage all customers to remain current with utility bill payments. This is why FPUA is helping spread the news to all residents of St. Lucie County, including Fort Pierce, about additional CARES Act funding and assistance available through the St. Lucie CountyRecover St. Lucieprogram. Register online and have your utility bill payment automatically deducted from your checking account each month. Bring the whole family and your pets out to the Downtown Fort Pierce Farmers Market every Saturday rain or shine between 8am to noon. FPUA is proud to be designated as a Reliable Public Power Provider (RP3) by the American Public Power Association. Must also provide a voided check. 2300 Virginia Avenue Fort Pierce, FL 34982 772-462-1100 Email Disclaimer Accessibility Disclaimer Website Design by Granicus - Connecting People and Government While the grant is paying the bulk of the construction cost, FPUA is paying $650,000. Jazz Society Fort Pierce Craft Music and Jazz On the River. Anyone who anticipates difficulty paying their utility bill due to this pandemic should reach out to us to work out payment options. You can pay them directly on this website. Special Payment Arrangement allows residential customers to pay their outstanding balance over a period of up to 12 months, interest-free. City of Fort Lauderdale Utility Billing & Collections Office 100 N Andrews Ave, 1st Floor Fort Lauderdale, FL 33301 Phone: (954) 828-5150 Fax: (954) 828-5880 Office Hours: Monday-Friday 8:00a.m. Electric & Gas Engineering provides outdoor lighting services to the public. *, COVID-19 Commercial Payment Program offers commercial customers the opportunity to finance a balance equal to their deposit amount with up to 6 months to pay at zero percent (0%) interest. Pay Your Bill Online. If you have questions about the program, call the St. Lucie County CARES Public Information Line at 772-462-1705 or emailcomm_info@stlucieco.org. The utility that receives the Diamond designation must successfully meet 100 percent of the defined criteria. FPUA, is one of 34 public power communities throughout Florida. Please contact Mustard Seed Ministries of Fort Pierce at 772-465-6021 or the ALPI (Agricultural & Labor Program, Inc.) appointment line at 844-356-8138. Resources Available to Assist Fort Pierce Utilities Authority Customers with Utility Payments. Every Saturday, the Fort Pierce Jazz & Blues Society hosts a Jazz Market featuring creative arts & crafts in Historic Downtown Fort Pierce on the waterfront of the Indian River. Fort Pierce Utilities Authority is an Electricity, Oil & Gas, and Energy, Utilities & Waste Treatment company located in Fort Pierce, Florida with $102.00 Million in revenue and 123 employees. Florida Community Health Centers opened its first Coronavirus drive through testing center in Fort Pierce yesterday. They dont want to wait 10 months for the infrastructure to be built., More:Natalie's Orchid Island Juice Company adding 50 jobs, expanding west in Fort Pierce. We urge customers with a past-due balance to call and set up payment arrangements to avoid assessment of late fees and disconnection of services, which will resume on July 27, 2020. FPUA works with our customers to provide extensions and ensure continued service where possible. Mortgage Payments (Primary Residence Only), Homeowners/Flood Insurance Payments (Primary Residence Only), COVID-19 Residential Payment Program offers residential customers the opportunity to finance their balance up to 12 months to pay at zero percent (0%) interest. Call your doctor to discuss symptoms before visiting the office. Customers requesting assistance must schedule an appointment. Mobile Payment Options, including internet and auto pay. Credit/ Debit Cards only same day posting if paid before 4:30 p.m. No fee if paying by Check, cash or Money Order. The Kiosk accepts cash, credit/debit cards and check payments. Department of Health guidelines which include the following: FPUA will continue to communicate with you regularly through this website.